TAKU Holiday Hours 2023

TAKU Holiday Hours 2023

Thank you for your continued support this past year. We’re all looking forward to growing together with you in 2024 with many new features rolling out in the new year!

We wish all of our customers and employees a well-deserved break. Stay safe🎄🙌

Our holiday hours of operation 🕔 will be as follows:

TAKU Canada 2022 Holiday Hours

TAKU Canada 2022 Holiday Hours

Thank you for your continued support over the past year. Don’t forget to check out our year-end recap with our latest articles and features.

We wish all of our customers and employees a well-deserved break. Stay safe! 🎄🙌

TAKU Retail’s holiday hours of operation 🕔 will be as follows:

Important! As always, active support members have access to emergency support at 1-855-660-2555.

ACE Joins TAKU

ACE Joins TAKU

We can finally share the big news with everyone. We are pleased to officially announce that our sister company ACE POS Solutions Ltd. is now part of TAKU Canada Ltd.

In these inflationary times, this will help us with our ongoing efforts to keep admin costs down and to improve our service to you.

So what does this mean for you? There are four things of note:

  1. We have combined forces to provide you with better support. The leaders will continue to operate and manage TAKU Canada Ltd. with a team that is 100% based in Canada.
  2. We are not merging our two software platforms, TAKU and ACE. Each product line will focus on the continued development of its core products, and our customers will have a choice of solutions based on business fit.
  3. By merging our teams together, we can offer better migration assistance between platforms.
  4. Your billing from us stays the same, but the email on the invoices will change to billing@takulabs.io, and we will be offering more self-service options to make it more convenient for you.

We will be improving our websites along with revamped social media. Stay tuned for more freebies and special offers!

Retail Glossary
Products with Variants: New TAKU Feature

Products with Variants: New TAKU Feature

If you carry a lot of similar products with different options, inventory can be hard to manage. We’re excited to announce that TAKU now has the ability for you to create products with variants to group similar goods that are sold with different options such as color or size.

TAKU product variations

Product with variants, sometimes known as matrix products, allow retail stores to manage every unique combination of options as its own “variant product.”

Variants vs options on TAKU Retail

Every variant product has its own “child SKU,” with its own inventory and price, while sharing attributes with an associated “parent SKU.” Variant products help stores track inventory more accurately. But they are most important for e-commerce or self-check kiosks as they allow shoppers to select different options from the same product page.

While it’s common for cloud-based retail systems to have many limitations on how product variants can be created, we’ve built TAKU to be super flexible and easy to use. Compared to other platforms, TAKU lets you:

  • Create new matrix products with up to 4 options (e.g. size, color, etc.) with unlimited unique “variants” or combinations
  • Add or combine existing single products into new parent SKUs while keeping past sales history
  • Unlink “child” products from an existing “parent” SKU and continue to sell them as single products, again while keeping past sales history
  • Easily make “parent” or “child” products inactive when options are discontinued
Unlinking child products from parent products in TAKU

What makes it even easier? While product details of parent SKUs are automatically applied to child products when adding new options. Certain details, such as stock quantities, price and images of child products, can be adjusted for each SKU as well.

Learn more about how you can start using our flexible product matrix feature by checking out our TAKU help articles here.

TAKU 2021 Holiday Hours

TAKU 2021 Holiday Hours

DATEBUSINESS HOURSSUPPORT AVAILABILITY
Dec 24, 2021ClosedEmergency After-Hour Support
Dec 25, 2021ClosedOfficially Closed
Dec 26, 2021ClosedEmergency After-Hour Support
Dec 27, 2021ClosedEmergency After-Hour Support
Dec 28 – Dec 31, 20219am to 5pm ESTRegular Business Hours
Jan 1, 2022ClosedOfficially Closed
Jan 2, 2022ClosedEmergency After-Hour Support
Jan 3, 2022ClosedEmergency After-Hour Support
Jan 4, 20229am to 5pm ESTRegular Business Hours
Asian Heritage Month Business Feature: Kam Wai Dim Sum

Asian Heritage Month Business Feature: Kam Wai Dim Sum

For Asian Heritage Month, we wanted to highlight one of our favorite clients: Kam Wai. They are an Asian-owned frozen dimsum wholesaler and deli business based in Vancouver. 

Papa Liu first opened Kam Wai’s doors in 1990 in the heart of Chinatown (downtown Eastside of Vancouver) because of the demand for good quality dimsum in BC’s growing Asian population. At present, Kam Wai is now one of the largest dimsum wholesaler businesses in British Columbia and supplies frozen dimsum to major retailers such as T&T Supermarket. 

“Cantonese food is meant to be shared.”

Despite their growing business, Kam Wai keeps their pricing modest because they want to keep their dimsum affordable for their community. TAKU Retail helped make their menu more accessible by offering multi-language options so that non-native English speakers were able to understand the menu and itemized receipts.


Since renovating and implementing TAKU Retail, Kam Wai has almost doubled their daily sales. Director of Marketing of Kam Wai, Nick Sommer says that TAKU Retail’s inventory management made it easy for them to track and analyze daily sales. For Kam Wai, this means being able to keep tabs on what is selling well and to keep offering their dimsum at affordable prices. 

dim sum business

“Yummy in the tummy, faster than fast food”

Kam Wai customers post positive reviews across different social media platforms. This is partially because of the easy and quick checkout process. TAKU Retail’s line-busting features help Kam Wai staff handle a high volume of orders efficiently in their busy store.