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Customer Management

Effortlessly manage and grow your customer base with TAKU Retail POS. Seamless, multi-channel customer management built right into your POS.

Build your customer database

Set up new customer profiles at checkout

Set up new commercial or personal accounts in minutes. All transaction details and history are automatically stored under each customer profile.

Centralized customer data

Get a real-time view of customer profiles across all of your retail locations and channels. 

Mass customer import tool

Easily bring all of your existing customer over to TAKU with our CSV import tool. 

Build your customer database

Set up new customer profiles at checkout

Set up new commercial or personal accounts in minutes. All transaction details and history are automatically stored under each customer profile.

Centralized customer data

Get a real-time view of customer profiles across all of your retail locations and channels. 

Mass customer import tool

Easily bring all of your existing customer over to TAKU with our CSV import tool. 

Deliver exceptional service everytime 

Unlimited customer groups

Group customers by any category you wish. Treat VIP customers to discounts, offer wholesalers special pricing, or manage employee privileges etc.

Built-in CRM for faster checkout

Search for a customer in seconds without ever having to leave your salescreen. View their customer profile and past transaction history.

In-store customer consent form

Ensure proper customer consent when collecting personal information for store marketing. Create a custom consent policy that will automatically pop-up when registering a new shopper.

Unlimited customer tag categories

Create custom tags for categories. Use tags to easily search your customer database. 

Unlimited customer tax categories

Enable automated taxes by creating custom tax groups. 

Unlimited CRM fields

Add unlimited contact information (phone numbers, emails, social media accounts etc.) 

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Internal notes

Add notes to customer profiles to ensure clear communication between staff and better customer service. 

Manage customer relationships with ease

Active and inactive status

Give each customer a status – active for regulars or inactive for old customers.

Customer worksheet with bulk editor

Use multiple filters to search for customers (active/inactive, name, account type etc.) or bulk edit with our dynamic worksheet. 

Customer image

Add images to customer profiles. 

Customizable account code generator

Generate account codes for each customer based on store operating prodecures or policies. 

Manage customer relationships with ease

Active and inactive status

Give each customer a status – active for regulars or inactive for old customers.

Customer worksheet with bulk editor

Use multiple filters to search for customers (active/inactive, name, account type etc.) or bulk edit with our dynamic worksheet. 

Customer image

Add images to customer profiles. 

Customizable account code generator

Generate account codes for each customer based on store operating prodecures or policies.