Training & Support

Ditch your training manual. Boost employee productivity and reduce onboarding costs with our built-in training tools.

Built-in training tools

Built-in guided product tours

Training your staff has never been easier. TAKU simplifies employee training with built-in guided tutorials.

Fast employee onboarding

Encourage employee self-service while significantly reducing onboarding time and costs.

Online self-help resources

Our online knowledge base gives you step by step instructions and access to detailed guides regarding set-up and onboarding.

The same award-winning support team at ACE POS

Unlimited email support

Our award-winning team is made up of the same individuals serving 6,000+ retailers across North America at ACE POS. As experienced retail experts, they’re ready to help with everything from onboarding and inventory management to tax exemption set-up.

Unlimited chat support

Our built-in chat support allows you to chat away with our retail experts and technicians in real-time. Available from 8am-8pm EST. 

Available add-ons

Priority phone support

Our retail experts are just a call away. Our team all come from different retail backgrounds and know the daily challenges you face. Call us anytime you need with priority phone support.

Emergency phone support

After-hours phone support is available for merchants who want that extra peace of mind. Get assurance that you will have the support you need during an emergency.

Premium onboarding

In addition to premium support, our team is available to provide tailored onboarding assistance with 1-on-1 remote training with a real, live North American technican.

Are you ready for the future of retail?