Training & Support
Ditch your training manual. Boost employee productivity and reduce onboarding costs with our built-in training tools.
Built-in training tools
Built-in guided product tours
Training your staff has never been easier. TAKU simplifies employee training with built-in guided tutorials.
Fast employee onboarding
Encourage employee self-service while significantly reducing onboarding time and costs.
Online self-help resources
Our online knowledge base gives you step by step instructions and access to detailed guides regarding set-up and onboarding.
Built-in training tools
Built-in guided product tours
Training your staff has never been easier. TAKU simplifies employee training with built-in guided tutorials.
Fast employee onboarding
Encourage employee self-service while significantly reducing onboarding time and costs.
Online self-help resources
Our online knowledge base gives you step by step instructions and access to detailed guides regarding set-up and onboarding.
The same award-winning support team at ACE POS
Unlimited email support
Our award-winning team is made up of the same individuals serving 6,000+ retailers across North America at ACE POS. As experienced retail experts, they’re ready to help with everything from onboarding and inventory management to tax exemption set-up.
Unlimited chat support
Our built-in chat support allows you to chat away with our retail experts and technicians in real-time. Available from 9am-7pm EST Mon-Fri.
Available add-ons
Priority phone support
Our retail experts are just a call away. Our team all come from different retail backgrounds and know the daily challenges you face. If you prefer to speak with our live agents, simply sign up for priority phone support.
Emergency phone support
After-hours phone support is available for merchants who want that extra peace of mind. Get assurance that you will have the support you need during an emergency.
Premium onboarding
In addition to premium support, our team is available to provide tailored onboarding & training assistance with 1-on-1 remote training with a real, live North American technician.