Business Type: Pet Store
Products Used: TAKU eCommerce
Location: Medicine Hat, Alberta
Looking to provide more convenience during the COVID-19 outbreak, Petland was on the search for a solution that would allow them to start taking orders online and make their catalog available 24/7 to their loyal customers.
TAKU’s integrated e-commerce platform gave them the ability to start selling online fast and offer cost-effective pickup and delivery options. In addition, built-in marketing tools such as abandoned cart emails make it even easier for them to automatically close more sales.
Petland was also able to drive more traffic to their online store via the TAKU eCommerce Facebook integration. Customers on Facebook can easily browse through their products with Facebook Shop.
“Online will forever help. It’s an easy way to get to know customers. Putting energy into my digital presence has paid dividends. While we started with Chinese-speaking clients only, now we’re attracting English-speaking customers too.”
-Sabrina Liu, Q’s Pets
“TakuLabs helped me set up an e-commerce site so I could sell products from our farm store. I’m hoping to see a 25-to-40-per-cent increase in sales.”
-Sandra Hutchings, Hutchings Farm