Find out how Kam Wai used TAKU Retail to modernize and solve existing business challenges.
Business Type: Frozen Food Wholesesale
Products Used: TAKU Retail
Location: Vancouver, BC
By making the switch to TAKU Retail POS, Kam Wai saw results almost immediately. With a salescreen designed for fast turns and high traffic, Kam Wai was able to drastically reduce checkout lines. On top of that, TAKU’s multi-language capabilities gave their staff the tools to do their job more efficiently.
TAKU eCommerce also made local fulfillment a breeze. Because they sold frozen food, they wanted to restrict delivery to a certain zone but did not want to manage the process manually. With TAKU eCommerce, they were able to set up a local delivery zone and set delivery boundaries within the city. Implementing and managing local delivery is now a streamlined process, bringing in more sales for the store.
“Online will forever help. It’s an easy way to get to know customers. Putting energy into my digital presence has paid dividends. While we started with Chinese-speaking clients only, now we’re attracting English-speaking customers too.”
-Sabrina Liu, Q’s Pets
“TakuLabs helped me set up an e-commerce site so I could sell products from our farm store. I’m hoping to see a 25-to-40-per-cent increase in sales.”
-Sandra Hutchings, Hutchings Farm