All you need to run your retail business
All you could ever need to run your retail business
An overview of TAKU Retail’s features
Table of Contents
Sell in Store
Self-Checkout Kiosk
E-Commerce
E-Commerce
Inventory Management
Single Customer View
Single Customer View
Be Found on Google
Built-In Training Tools
Easy Tax Automation
Reports & Insights Tools
Reports & Insights Tools
Privacy & Security
Sell in Store
Line-busting checkout speed
Every transaction counts. Don’t lose sales because your POS can’t keep up. Whether you’re using TAKU at your checkout tills or on phones with mobile sales staff, get customer payments faster with a salesscreen designed for speed.
Advanced inventory search
Whether you have 5,000 or 50,000 SKUs, TAKU Retail is designed to allow you to easily scan your barcodes or use our smart search function to look up products by keyword, description or tag. We even have multiple item aliases for customized group look-ups and quick recall of last search.
Picture gallery with hotkeys
Touchscreen picture gallery designed for quick transactions with fewer errors. Forget memorizing product codes, you can easily create custom hotkeys with images for popular products or use our built-in search, product detail view and configurable categories.
Built-in mobile checkout
Don’t let your POS dictate the limits of your business. Bring the sale to your customer with TAKU. Built-in mobile POS lets your staff sell from anywhere to drive additional sales. And the same easy-to-use design makes training a breeze.
Suspended sales
Move your lines faster with our suspended sales feature that lets you park and recall transactions between any stations (fixed or mobile) within a single store.
Sell bulk products
Make it easier to ring up weighed items with TAKU’s ability to handle bulk sales with fractional quantities that can sell into 4 decimal places.
Split payments
Give your shoppers more flexibility with their purchases with customizable split payments. Accept multiple payments with cash, credit card, debit card and more. Designed to minimize the number of clicks, our user-friendly payment screen allows you to quickly accept, edit and add notes to single or split payments, all without leaving the salesscreen. Direct integration options to major US and Canadian merchant services available.
Invoice notes and discounts
Add custom notes to each sale, line item or even tender. Easily apply line discounts in bulk or a total invoice discount. Maximum line discounting controls make it possible for retailers to set minimum sell prices or even not allow discounting on specific inventory.
Painless returns in store
Offer exchange or return in-store to minimize refunds and reduce lost sales. Fully customizable return receipt builders for every store with different options from grouping products and return notes to displaying your social media accounts.
Custom receipts
Customizable receipt builders for sales or returns (tape, letter, email). Whether you have one location or many, you can make your TAKU receipts unique for every store by setting up different logos, store details, store policies, custom notes, etc.
Cash management
TAKU’s advanced cash management includes customizable default floats, float breakdowns and access rights to manage staff, reduce errors and control discrepancies. Cash counts force employees to confirm cash in the drawer at the beginning and end of each shift so any differences are easily tracked by employee. Option to hide system figures to force blind counts so employee don’t know how much cash is supposed to be in the drawer.
Real-time access, anytime, anywhere
Don’t be stuck with limited hardware options. TAKU has more flexible options than any other cloud-based retail POS software. This means smooth synchronization and the same great user experience across any web-enabled PC, Mac, iOS or Android device.
Fast onboarding & employee training
Self-Checkout Kiosk
In partnership with Samsung and Moneris.
Line-busting speed
Our self-checkout kiosk offers lightning speed payment processing, allowing you to clear queues in no time.
No additional setup needed
The kiosk automatically integrates with your existing inventories in real time. Don’t worry about setting up your merchandise all over again.
Make impulse sales
You can set products to be recommended as add-ons before the customer heads to the checkout page.
Reports by kiosk
Each self-checkout station has its own reports which give you insights on store and kiosk performance.
Take Orders Online
Built-in E-commerce
Whether you want to sell online, offer an online catalogue or have customers pick-up/return in store to minimize your delivery costs, our built-in e-commerce features have you covered. Built-in feature of our retail management system.
Real-time sync with POS
See what seamless retail commerce is all about. TAKU will automatically track and adjust real-time on-hand stock quantity with every sale or return whether in store, at an event or online. Real-time stock information, wherever the customer is.
No additional % transaction fees
Accept credit or debit cards with our cost-effective payment options. Whether you use our own integrated gateway options or accept payment in store, TAKU doesn’t charge any additional % transactions fees.
Pickup, local delivery or shipping
Minimize your costs with store fulfillment. Other systems don’t let you add on or offer exchanges to online orders during pickup – this is built-in with TAKU. And if you need ship out, you’ll have multiple options for 3rd-party shippers or to handle your own delivery within a custom area.
Sell on Facebook or Instagram
Don’t be limited to only traditional e-commerce. If your customers are heavy social media users, use our built-in Facebook or Instagram stores to sell directly to your followers.
Abandoned cart saver
Take your online store to the next level by managing lost customers with our built-in abandoned cart saver. Easily bring customers back with automated emails.
Built-in WordPress plug-in
Already have a WordPress web site? No problem, TAKU eCommerce has a built-in WordPress shopping cart plug-in. Easily add the ability to enable existing POS products for e-commerce. Product details and pricing are shared in store and online – no synchronization required.
Facebook Messenger live chat
Shoppers are increasingly using live chat for product information and pricing. Use our built-in Facebook Messenger feature and respond directly to shoppers, right when they’re checking out your online store.
Take Orders Online
Built-in E-commerce
Whether you want to sell online, offer an online catalogue or have customers pick-up/return in store to minimize your delivery costs, our built-in e-commerce features have you covered. Built-in feature of our retail management system.
Real-time sync with POS
See what seamless retail commerce is all about. TAKU will automatically track and adjust real-time on-hand stock quantity with every sale or return whether in store, at an event or online. Real-time stock information, wherever the customer is.
No additional % transaction fees
Accept credit or debit cards with our cost-effective payment options. Whether you use our own integrated gateway options or accept payment in store, TAKU doesn’t charge any additional % transactions fees.
Pickup, local delivery or shipping
Minimize your costs with store fulfillment. Other systems don’t let you add on or offer exchanges to online orders during pickup – this is built-in with TAKU. And if you need ship out, you’ll have multiple options for 3rd-party shippers or to handle your own delivery within a custom area.
Sell on Facebook or Instagram
Don’t be limited to only traditional e-commerce. If your customers are heavy social media users, use our built-in Facebook or Instagram stores to sell directly to your followers.
Abandoned cart saver
Take your online store to the next level by managing lost customers with our built-in abandoned cart saver. Easily bring customers back with automated emails.
Built-in WordPress plug-in
Already have a WordPress web site? No problem, TAKU eCommerce has a built-in WordPress shopping cart plug-in. Easily add the ability to enable existing POS products for e-commerce. Product details and pricing are shared in store and online – no synchronization required.
Facebook Messenger live chat
Shoppers are increasingly using live chat for product information and pricing. Use our built-in Facebook Messenger feature and respond directly to shoppers, right when they’re checking out your online store.
Real-Time Inventory
Real-time stock tracking & history
Forget the days of having your staff check the backroom or multiple systems. Track your real-time on-hand quantity and historical movement across all sales channels or locations – whether online or in store.
Enter your inventory all in one place
Multi-channel image management
Inventory worksheet with bulk edit
Unlimited categories & tags
When you sell in multiple sales channels, you need to be able to group products by multiple categories and tags. That’s why we’ve added the ability to add multiple product categories, tax categories, barcodes and tags per SKU. Easily group products together for fast look-ups, bulk editing, listing purposes, and detailed reports.
Advanced inventory options
Easily manage inventory with advanced options including: active/inactive status for discontinued products, alternative inventory titles & descriptions, inventory category image management, barcode format validation, physical and non-physical stock types, internal inventory notes, customizable SKU format generator, customizable inventory document formats, and more.
Bulk item import
Item matrices
Combine existing products or create all-new variations of products which can be easily be linked/unlinked to the parent product. Keep inventory management much cleaner and avoid multiple SKUs for the same product.
Single Customer View
360° real-time customer view
See your customer history in real-time. Get a powerful overview of their total relationship with your business, across all channels online and offline. No more synchronization between multiple stores or platforms.
Customer fields like no other
Customer tax categories
Internal Notes
Customer worksheet with bulk edit
In-store customer consent form
Customer groups & tags
Bulk import function
Single Customer View
360° real-time customer view
See your customer history in real-time. Get a powerful overview of their total relationship with your business, across all channels online and offline. No more synchronization between multiple stores or platforms.
Customer fields like no other
Customer tax categories
Internal Notes
Customer worksheet with bulk edit
In-store customer consent form
Customer groups & tags
Bulk import function
Be Found on Google
Reach local shoppers, wherever they are
Be found online
Create an online showcase of your products
Your free micro-website or landing page
Built-In Training Tools
Unlimited chat support
Chat away with a real, live North American technician any time from 8am to 8pm EST. When you contact us, you’ll be chatting with one of our in-house technicians rather than someone in a call centre.
Built-in onboarding tutorials
Unlimited email support
We have a team of in-house retail experts ready to answer any questions you may have. Our support staff work with TAKU POS every day, and they’re ready to work for you.
Online self-help resources
If you prefer to follow step-by-step instructions, access our online knowledge base to find detailed articles about how to set-up, train or troubleshoot the entire retail management system.
Easy Tax Automation
Financial reports
Sales taxes
Set up sales taxes for any jurisdiction. Tax automation available: effective dates, print acronyms, tax calculation methods, tax calculation basis, tax basis for e-commerce, flat tax, shipping included, refundability, recoverability, compound taxes.
Automated tax exceptions
Tax rules
In-store tax override
Properly handle store-based taxes with out-of-jurisdiction customers when they shop in person.
Reports & Insights Tools
Sales analysis reports
Break sales down by items, categories, and more. With our powerful “spreadsheet-style” reporting module, users can filter by multiple fields, sort columns, and re-organize columns. Minimize work by exporting only what you need.
Bank reconciliation
Minimize the amount of time required to balance your bank accounts. Our bank reconciliation report makes it easier for you to track the accuracy of your bank deposits.
Manager dashboard
Cashout
Reports & Insights Tools
Sales analysis reports
Break sales down by items, categories, and more. With our powerful “spreadsheet-style” reporting module, users can filter by multiple fields, sort columns, and re-organize columns. Minimize work by exporting only what you need.
Bank reconciliation
Minimize the amount of time required to balance your bank accounts. Our bank reconciliation report makes it easier for you to track the accuracy of your bank deposits.