Petland Medicine Hat
Find out how Petland moved their physical store
online fast during the COVID-19 pandemic.
Business Type: Pet Store
Products Used: TAKU eCommerce
Location: Medicine Hat, Alberta
The Challenge
Growing up, Michael Magotiaux always had a passion for animals. In 1997. Michael and his wife decided to turn his passion into a business by opening Petland Medicine Hat. When Petland was forced to close its doors because of the COVID-19 pandemic, Michael knew they had to act fast so they could continue serving their customers.
Specifically, Petland wanted to be able to quickly start taking orders online but they also wanted more options for local delivery and curbside pickup to avoid shipping out bulky pet supplies. Additionally, they needed help driving traffic to their online store via social channels.
Michael and his team at Petland turned to TAKU Retail for a solution.
The Solution
Looking to provide more convenience during the COVID-19 outbreak, Petland was on the search for a solution that would allow them to start taking orders online and make their catalog available 24/7 to their loyal customers.
TAKU’s integrated e-commerce platform gave them the ability to start selling online fast and offer cost-effective pickup and delivery options. In addition, built-in marketing tools such as abandoned cart emails make it even easier for them to automatically close more sales.
Petland was also able to drive more traffic to their online store via the TAKU eCommerce Facebook integration. Customers on Facebook can easily browse through their products with Facebook Shop.
Petland Medicine Hat is expecting to see a 25%-40% increase in sales
With TAKU Retail, Petland Medicine Hat can now:
Sell on social media
- Increase reach by selling and showcasing items on social media
- Offer more convenience as customers can buy directly on Petland’s Facebook page
- Attract more shoppers with retargeting ads
Fulfill orders locally
- Offer local delivery with restrictions
- Offer Buy Online, Pickup In-store (BOPIS)
Sell on every channel
- Sell in-store and online with one software
- Run your multi-channel business easily
- Whether customers want to buy in your store, online or on social media, TAKU lets you handle it all in real-time
What You Can Expect From Us
Fast Onboarding
Significantly reduce your onboarding time and re-training costs with our easy-to-use interface and built-in guided product tours. New users can follow a checklist of key tutorials to learn how to use TAKU right from inside the platform. Included with all plans.
Easy to Use
Whether you sell in-store or on-the-go, create an impressive shopping experience for customers with an easy-to use POS designed for retail checkout speed.
No Hidden Fees
Transparent pricing with no hidden costs or contract. Plans and modular add-ons that scale with your business. Option to try TAKU for free for 21 days.
Sell Everywhere Easily
Whether you sell in-store or on-the-go, create an impressive shopping experience for customers with an easy-to use POS designed for retail checkout speed.
