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Small Business Week Feature

Small Business Week Feature

In recent years there has been a steady increase in the number of small businesses. According to Statistics Canada, over 41% of GDP in recent years has been generated from small businesses. Ontario alone has over 400,000 independent businesses. For Small Business Week, we wanted to shine a spotlight on small businesses we have worked with and share their stories with you.

Ruffin’s Pet Centre (Tillsonburg)

Ruffin's Pet Centre (Tillsonburg)

Ruffin’s Pet Centre (Tillsonburg) is the largest pet store in Tillsonburg and sells a variety of pet products such as pet food, aquariums, and pet toys. They are known for their excellent customer service and attention to detail. Google reviews of Ruffin’s Pet Centres also show that they are always willing to go the extra mile for their customers.

When the COVID-19 pandemic started, Ruffin’s needed to find a way to quickly showcase their products online for store pickup. Because pet food is so bulky, traditional e-commerce solutions that focused on ship-out were not suitable. To stay profitable, Ruffin’s Tillsonburg started selling their products online with TAKU but only for local store pickup. By using TAKU eCommerce, Ruffin’s Tillsonburg is now able to offer pickup at the store within 30-minutes and direct shopping right from Facebook Shop and Instagram Shop.

Read more here


Kam Wai Dim Sum

kam wai dim sum

Kam Wai Dim Sum is a Vancouver-based dim sum wholesaler, in-house deli, and retailer. Though they work with T&T Supermarket to bring the joys of authentic dim sum beyond just their community, they also treasure the connections they have forged with their local community. They are proud to keep their dim sum affordable for locals as well so that people always have access to quality dim sum.

Read more here


Hutchings Farm

Hutchings Farm

Hutchings Farm is a local, family-run farm based in Pefferlaw. They harvest garlic, eggs, vegetables, and so much more. They are a hub for local farm goods and are known for their friendly service and fresh products. Since moving online with TAKU eCommerce, they have been able to offer a 24/7 catalog to their customers and to organize easy pickup options for their customers.

Read more here


Want to read more about how we’ve helped local businesses?

Asian Heritage Month Feature

Asian Heritage Month Feature

For Asian Heritage Month, we wanted to highlight one of our favorite clients: Kam Wai. They are an Asian-owned frozen dimsum wholesaler and deli based in Vancouver. 

Papa Liu first opened Kam Wai’s doors in 1990 in the heart of Chinatown (downtown Eastside of Vancouver) because of the demand for good quality dimsum in BC’s growing Asian population. At present, Kam Wai is now one of the largest dimsum wholesalers in British Columbia and supplies frozen dimsum to major retailers such as T&T Supermarket. 

“Cantonese food is meant to be shared.”

Despite their growing business, Kam Wai keeps their pricing modest because they want to keep their dimsum affordable for their community. TAKU Retail helped make their menu more accessible by offering multi-language options so that non-native English speakers were able to understand the menu and itemized receipts.


Since renovating and implementing TAKU Retail, Kam Wai has almost doubled their daily sales. Director of Marketing of Kam Wai, Nick Sommer says that TAKU Retail’s inventory management made it easy for them to track and analyze daily sales. For Kam Wai, this means being able to keep tabs on what is selling well and to keep offering their dimsum at affordable prices. 

dimsum kam wai vancouver bc canada taku retail street food

“Yummy in the tummy, faster than fast food”

Kam Wai customers post positive reviews across different social media platforms. This is partially because of the easy and quick checkout process. TAKU Retail’s line-busting features help Kam Wai staff handle a high volume of orders efficiently in their busy store.